Frequently Asked Questions

Q: How long have you been in business?
A: Professional Answering Service, Inc. has been providing live operator service since 1962. Professional Answering Service, Inc. is the largest and most established service in southwest Missouri.

Q: How do my calls get to you?
A: In order to answer calls on existing business or residence lines, customers must forward their phones to the answering service. The call forwarding feature is needed from your local phone company. If you do not have a business number, you can use one of Professional Answering Service’s numbers. The number can be used on letterhead, business cards and advertising

Q: How do I get my account information to you?
A: Account information is collected via fax. A service order is filled out with appropriate account information. Under normal circumstances, service can begin within 24 hours. Payment must be received before service can start.

Q: Where are my calls answered?
A: All calls are answered at the office of Professional Answering Service, Inc. No calls are transferred out of state. If customers have questions or problems, they can visit and talk with individuals face to face.

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